Services

Step into the cockpit. You have the controls.

Experience every phase of flight — from takeoff through cruise to approach and landing — in the GFlight simulator equipped with realistic physical controls.

No previous simulator experience is required. The system is prepared before your flight to match your experience level, and guidance is provided throughout.

A problem with your device? We step in.

When you run into an unexpected issue with a device you purchased, our GFlight technical team gets in touch, connects remotely and stands by you until it is resolved. From diagnosis to resolution, we provide end-to-end support on both the hardware and the software side.

Our goal is not just to deliver a product, but to keep your GFlight products working flawlessly within your simulator setup.

Important: Support services are provided only for products and software purchased from GFlight.

• Issue diagnosis

  Step-by-step determination of whether the issue with your device originates from hardware or software.

• Software support

  Resolving connection and software issues, and applying the necessary updates and configuration.

• Hardware intervention

  Fixing hardware faults and, when needed, managing the processes covered by warranty.

• Usage support

  Support for questions about product features, controls and everyday use.

• Technical consulting

  Technical guidance on configuring and improving your GFlight setup.